How to check tickets' status?

Want to know the status of your after-sale tickets at any time?

There are many tickets I submitted, but I don't know what each one requires?

Your problems have now been resolved!

You just to need to click https://www.goldshell.com/Support>>Contact us>>After-sale support, then click “Sign in” to enter your email address and password. Lastly, click your avatar to pop-down. Then, you can check all of your requests!

Note: 1. If you haven’t registered your email address before, you need to go tohttps://www.goldshell.com/, click the avatar to register.

2. Make sure the email address your log in is the same as the one you submit the request.