If your watch is unable to perform this operation, you can try the following steps:
- On the watch face page, swipe down to check if the "Do Not Disturb" mode is enabled. If it is, disable it.
- Go to the settings menu and check if the "Wrist Raise" or "Raise to Wake" feature is turned off. If it is, turn it on.
If the issue persists despite trying the above steps, please contact customer support for further assistance or to inquire about a possible replacement or return.
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