Dear valued customers,
We would like to inform you of our holiday schedule for the upcoming Chinese New Year :
- January 23, 2025: All after-sales services will be suspended.
- January 24 to February 4, 2025: All receipts, repairs, and shipping services will be suspended.
- January 27 to February 4, 2025: All after-sales services will be suspended.
We will resume regular operations on February 5, 2025.
During this period, if you encounter any issues, we encourage you to explore our Help Center for possible solutions.
Best regards,
Goldshell After-sales Team
Time Period in Different Time Zones:
Beijing Time (CST) | Eastern Time (ET) | Coordinated Universal Time (UTC) | |
All after-sales services will be suspended. | January 23, 2025 (00:00-23:59) | January 22, 11:00 PM to January 23, 10:59 AM | January 23, 4:00 AM to January 23, 3:59 PM |
All receipts, repairs, and shipping services will be suspended. | January 24, 00:00 to February 5, 9:00 AM | January 23, 11:00 AM to February 4, 8:00 PM |
January 23, 4:00 PM to February 5, 01:00 AM |
All after-sales services will be suspended. | January 27, 00:00 to February 5, 9:00 AM | January 26, 11:00 AM to February 4, 8:00 PM | January 26, 4:00 PM to February 5, 01:00 AM |
Resumption | February 5, 2025, 9:00 AM | February 4, 2025, 8:00 PM | February 5, 2025, 01:00 AM |
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