Submit a request – goldshellminer

Please choose your issue below

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Subject

Order from

#Order

Miner Series

Miner Type

Please create separate tickets for different miners or different issues.

Miner Type

Please create separate tickets for different miners or different issues.

Miner Type

Please create separate tickets for different miners or different issues.

Can it be powered on?

Can it enter the miner dashboard?

Take a video about this and submit it.

What can be seen on the miner dashboard?/What's the issue?

Please submit a video of the indicator lights.

Can it be powered on?

Are there any burnt signs on the connector or PSU?

Please take a video when you turn on the miner.

Please submit pictures of the miner’s connector and PSU. (optional)

Can it enter the miner dashboard?

What can be seen on the miner dashboard?/What's the issue?

Please submit a video of the indicator lights.

Are there any burnt signs on the connectors?

Please take some pictures of the burnt signs

Can it be powered on?

Please describe your issue in detail.

Please take a video when you turn on this PSU.

Description

Please enter the details of your request. A member of our support staff will respond as soon as possible.

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