Search
Welcome to our Support
Search for answers to your questions by entering keywords below, or look through our knowledge base.
goldshellminer
Categories
Knowledge Base
- After-sales FAQ Includes Miner FAQ, Watch FAQ, Transportation FAQ, Accessories FAQ, and others.
- Order FAQ
- Common issues and solutions Includes commonly encountered issues that users may experience, along with troubleshooting tips.
- After-sales fees Includes shipping costs, maintenance fees, and unit prices for accessories.
- Miner information Contains basic information about each type of product, such as power consumption, computing power, normal operating temperature, Hashrate mode, etc.
- User guides Includes product manuals and some miner operating instructions.
- Notice
Promoted articles
- Common Issues with ALEO Miners(AE BOX & AE BOX PRO)
- How to submit support ticket from the APP, web or web widget correctly?
- How to enter debug page and obtain the logs?
- Holiday Notice for the Chinese New Year
- Notice: Goldshell After-Sales Support Closed on Apr. 4th- Apr. 6th, 2025 (UTC+8)
- Termination of X6 and X6S Repair Service - Effective July 22, 2023