Watch related FAQ
- How to recovery factory setting to watch?
- How can I find the valid serial numbers (SN) of the watch?
- If I want to return or exchange the watch, what should I do?
- Why can't my watch's alarm make sound?
- Why isn't my watch vibrating for notifications and alarms?
- Can I wear this watch while swimming?
- Why can't my watch activate the wrist raise to wake feature?
- What should I do if the watch face doesn't display cryptocurrency data after downloading it?
- What should I do if I encounter a firmware upgrade failure on my watch?
- After selecting "Pair," why does the pairing prompt dialog not appear?
- Wearable device successfully connected to the IOS phone via GoldshellZone, but there's an issue with the system Bluetooth connection.
- Why is it that when I try to connect my watch, the app cannot detect the corresponding Bluetooth signal?
- Why are the push notifications received on the watch not displayed completely?
- Why can't my watch receive cryptocurrency price alerts?
- Why does my watch display time correctly at times and incorrectly at others after syncing the time?
- Why is it that my watch is already connected to the app, but the weather information is still not displayed on the watch?
- Why doesn't my watch display the charging animation when placed on the charging dock?
- Why is my watch draining quickly?