Order FAQ
Shipping
- How long will I received the package?
- I found out that my destination country has been banned. Can I still ship my package?
- What should I declare as the value of my parcel?
- Can I choose the shipping method for my parcel?
- Can I change my addreess after I placed the order?
- What method is used to deliver my package?
Order payment
- If I don't have Coinbase account or wallet, how can I place the order?
- Can I cancelled my order once placed and get the refund?
- May I use USD/Credit/Debit card to make the payment?
- Why is my payment delayed?
- How do I check my order status?
- Which crypto currency that supports payment in Goldshell official shop?