Order FAQ

Shipping

• Logistics Services Provided by Third Parties
• Why there is no shipping updates in my order?

Order payment

• Why is my payment delayed?
• How do I check my order status?
• Which crypto currency that supports payment in Goldshell official shop?

Order status

• How long will it take me to receive the tracking number?
• Why is my order status on hold?
• I already made the payment, why is my order status shown as Failed/Cancelled?