Miner related FAQ
- Which mining pools does the miner support?
- Does my miner support other cryptocurrencies?
- What type of power supply should I use for the BOX series?
- What should I do if the HW error is high in the hashboard status shown below the hashrate chart?
- Why does the MAC address change often?
- Why does the hashrate between miner dashboard and mining pool is different?
- How to estimate the Profits?
- WAN is not connected
- Why am I not receiving Dogecoin when mining with the MINIDOGE series?
- What is the significance of Hardware version?
- Why is it that even though the power of the PSU exceeds the combined power of two miners, only one miner can run simultaneously and not both?
- What should be done if the purchased/replacement control board does not match the miner model?
- Do you offer micro SD cards for sale? Can you provide the specifications for the micro SD card required for flashing?
- Why do I feel an electric shock when the miner is powered on?
- What are the possible reasons that could cause a Professional miner to burn out its hashboard?
- Why do some BOX series have multiple connectors? Do all these connectors need to be connected to power cables?
- Does the miner come with a power cord? What adapter/transformer/voltage converter should I need to prepare?
- Is it possible to manually adjust the fan speed (fan RPM) in order to reduce the temperature of the miner? / Is there any available firmware that can increase or decrease the fan speed (fan RPM)?
- Do you provide any tutorials or guides on how to overclock the miner or on the immersion cooling process?
- What if my hashboard is broken? / Can you provide a repair manual so I can fix it myself?
- Is firmware upgrade necessary?
- Where can I access the previous versions of the firmware?
- Can I update the firmware of MINI DOGE to MINI DOGE PRO and make it work like a MINI DOGE PRO?
- I forget my password, how can I recover it?/ My password is wrong, what should I do?
- Is my hash board still repairable?
- Is my firmware the latest version?
- The green/blue and red light near by the reset button flash rapidly, but the miner is normal, what does it mean?