Skip to main content
Customer support hours：Monday to Friday, 1:00 AM to 4:00 AM and 5:30 AM to 10:00 AM (GMT)
Back to Goldshell Shop
Community
Submit a request
Sign in
Search
Welcome to our Support
goldshellminer
Order FAQ
Order status
Order status
What is the status listed in my Goldshell account?
How long will it take me to receive the tracking number?
Why is my order status 'On Hold'?
I already made the payment, why is my order status shown as Failed/Cancelled?