Interpretation of indicator lights

Professional miner & Lite series

Status of the lights near by the reset button:

Table 1

Green light	Red light	Issue	Solution(s)
Always on	off	Miner can’t connect to pool;	Disable your antivirus software; Switch to another pool. Refer to mining tutorial (such as Dxpool mining tutorial) to check if your setting is correct, especially the user name.
Off	Flashes rapidly	Fan is abnormal.	Click here to submit your request and select "Fan cannot start normally." as your issue.
Off	Always on	Miner is overheating	Click here to submit your request and select "Other issues." as your issue.
Always on	Always on	---	Press the reset button for 15-20 seconds to reset the miner.
Flashes	Always on	Some hash boards fail to start up.	Click here to submit your request and select “fail to start up” is shown on 1 or 2 or 3 CPBs. as your issue.
Always on	Flashes rapidly	Power supply is abnormal.	Click here to submit your request and select "total hash rate is 0." as your issue.
Off	Flashes slowly	Check here
Others	Others	---	Click here to submit your request and select "Other issues." as your issue.

Box series:

Lights near the IP button:

Table 2

Green light	Red light	Issue	Solution(s)
Always on	off	Miner can’t connect to pool.	Disable your antivirus software; Switch to another pool. Refer to mining tutorial (such as Dxpool mining tutorial) to check if your setting is correct, especially the user name.
Off	Flashes rapidly	Fan is abnormal	Click here to submit your request and select "Fan cannot start normally." as your issue.
Off	Always on	Miner is overheating	Click here to submit your request and select "Other issues." as your issue.
Always on	Always on	---	Press the reset button for 15-20 seconds to reset the miner.
Flashes rapidly	Always on	Hash board fails to start up.	Click here to submit your request and select “fail to start up” is shown on miner dashboard. as your issue.
Always on	Flashes rapidly	Power supply is abnormal.	Click here to submit your request and select "Other issues." as your issue.
Off	Flashes slowly	Check here
Others	Others	---	Click here to submit your request and select "Other issues." as your issue.

Lights near the power supply connector:

Red light always on & green light off, which means hash board fail to start up.

Table 3

Green light	Red light	Issue	Solution
Off	Always on	Hash board fails to start up.	Click here to submit your request and select “fail to start up” is shown on miner dashboard. as your issue
Always on	Off	Hash board is working.	---

Note: When analyzing box miners' lights, Tables 2 & 3 must be combined.