Professional miner & Lite series
Status of the lights near by the reset button:
Table 1
Green light | Red light | Issue | Solution(s) |
Always on | off | Miner can’t connect to pool; |
|
Off | Flashes rapidly | Fan is abnormal. | Click here to submit your request and select "Fan cannot start normally." as your issue. |
Off | Always on | Miner is overheating | Click here to submit your request and select "Other issues." as your issue. |
Always on | Always on | --- | Press the reset button for 15-20 seconds to reset the miner. |
Flashes | Always on | Some hash boards fail to start up. | Click here to submit your request and select “fail to start up” is shown on 1 or 2 or 3 CPBs. as your issue. |
Always on | Flashes rapidly | Power supply is abnormal. | Click here to submit your request and select "total hash rate is 0." as your issue. |
Off | Flashes slowly | Check here |
|
Others | Others | --- |
Click here to submit your request and select "Other issues." as your issue.
|
Box series:
Lights near the IP button:
Table 2
Green light | Red light | Issue | Solution(s) |
Always on | off | Miner can’t connect to pool. |
|
Off | Flashes rapidly | Fan is abnormal | Click here to submit your request and select "Fan cannot start normally." as your issue. |
Off | Always on | Miner is overheating | Click here to submit your request and select "Other issues." as your issue. |
Always on |
Always on |
--- | Press the reset button for 15-20 seconds to reset the miner. |
Flashes rapidly | Always on | Hash board fails to start up. | Click here to submit your request and select “fail to start up” is shown on miner dashboard. as your issue. |
Always on |
Flashes rapidly |
Power supply is abnormal. | Click here to submit your request and select "Other issues." as your issue. |
Off | Flashes slowly | Check here | |
Others | Others | --- |
Click here to submit your request and select "Other issues." as your issue.
|
Lights near the power supply connector:
Red light always on & green light off, which means hash board fail to start up.
Table 3
Green light | Red light | Issue | Solution |
Off | Always on | Hash board fails to start up. | Click here to submit your request and select “fail to start up” is shown on miner dashboard. as your issue |
Always on | Off | Hash board is working. | --- |
Note: When analyzing box miners' lights, Tables 2 & 3 must be combined.
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