Red light blinks slowly/IP cannot be found/cannot enter the miner dashboard

Please follow the below steps to check the miner issue:

Ensure that both your miner and the device you are using (phone or computer) are connected to the same Wi-Fi network or local area network (LAN). If they are on different networks (e.g., one is on a 2.4GHz band and the other on a 5GHz band), communication issues may occur.

• Inspect Ethernet Connection:

Make sure the Ethernet cable is securely connected to both the miner and the router or switch;
Replace the Ethernet cable with a new one to rule out cable issues.

• Check the Router Settings:

Ensure there are no MAC address filters or firewall settings blocking the miner;
Check the DHCP settings on your router to confirm that it is assigning an IP address to the miner;
Log into your router's admin interface and check the connected devices list to see if the miner's IP address is visible;
If the miner does not appear, restart the router and try again.

• Reset the Miner:

Locate the reset(RST) button on the miner;
Hold the reset button for 5-10 seconds. (During "reset", the lights near the IP button will flash together; The reset is complete once the red light is off.)
After resetting, scan for the IP address again.

• Verify the Network Environment:

Ensure there is no IP conflict on the network;
If possible, connect the miner directly to the router with a dedicated Ethernet cable to avoid potential issues caused by switches or extenders.

• Test on a Different Network:

If the above steps fail, try connecting the miner to a different network or router to see if it can obtain an IP address.