Please follow the below steps to check the miner issue:
Ensure that both your miner and the device you are using (phone or computer) are connected to the same Wi-Fi network or local area network (LAN). If they are on different networks (e.g., one is on a 2.4GHz band and the other on a 5GHz band), communication issues may occur.
- Inspect Ethernet Connection:
Make sure the Ethernet cable is securely connected to both the miner and the router or switch;
Replace the Ethernet cable with a new one to rule out cable issues.
- Check the Router Settings:
Ensure there are no MAC address filters or firewall settings blocking the miner;
Check the DHCP settings on your router to confirm that it is assigning an IP address to the miner;
Log into your router's admin interface and check the connected devices list to see if the miner's IP address is visible;
If the miner does not appear, restart the router and try again.
- Reset the Miner:
Locate the reset(RST) button on the miner;
Hold the reset button for 5-10 seconds. (During "reset", the lights near the IP button will flash together; The reset is complete once the red light is off.)
After resetting, scan for the IP address again.
- Verify the Network Environment:
Ensure there is no IP conflict on the network;
If possible, connect the miner directly to the router with a dedicated Ethernet cable to avoid potential issues caused by switches or extenders.
- Test on a Different Network:
If the above steps fail, try connecting the miner to a different network or router to see if it can obtain an IP address.
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